winter 2021 customer newsletter, special edition
This special edition of believe housing’s monthly digital magazine for customers features a whole host of useful information, tips and advice to keep you and your home in good shape over the winter months.
Here’s a preview of some of the stories you can find inside …
welcome to this special issue
As the summer is now well on the way to becoming a distant memory, it’s time to prepare for winter. I’m not a weather forecaster but a lot of the things we’ll be facing can be predicted. So for example, it’s a great time to try your central heating before the worst of the cold sets in and you really need it.
is your home winter ready?
Having a warm and welcoming home is really important during the winter. Nobody wants to discover that they’ve got a problem just as the snow is at its deepest or the ice at its most icy. Now is the best time to make a few quick checks around the home.
benefits checks available
With big changes in welfare benefits coming into effect, there’s never been a better time to check you’re getting what you’re meant to.
ten surprisingly simple ways to save energy
Saving energy doesn’t have to mean expensive gadgets or huge lifestyle changes. It’s really easy to save energy, and money, in your home. And, of course, using less energy is better for the environment too.
avoiding condensation or damp this winter
Colder weather outside can create the right conditions for damp or condensation inside. But there are many ways to prevent that in your home. If you think you’ve already got problems with condensation, damp or mould, please contact believe housing as soon as you can. But it’s much better to prevent condensation, damp or mould before it even starts and there are a few easy ways to do that.
furlough ends as employability team expands
The Employability Team has more than doubled in size to create a seven-strong group of experts who can help with everything from self-employment to finding a way out of a zero-hours contract. The expansion comes at the same time as the government’s furlough scheme is drawing to a close.
what to do about energy?
Energy supply has been making the headlines this month, but what does it mean for households? “Help is available. If we can’t help directly, we’ll look to see if anyone else can," says believe housing Tenancy Sustainment Manager, Jayne Adamson.
loan sharks warning
Loan sharks are unscrupulous lenders who operate illegally and prey on vulnerable people that might struggle to get credit. With the end of extra Universal Credit payments and one of the largest legitimate doorstep lenders no longer offering new loans it is feared that loan shark activity will increase substantially in the coming months.
video guides on hand
A series of self-help videos are available to help customers carry out simple checks and tasks in their home. The comprehensive range of self-help videos cover simple jobs that require a minimum of tools or materials. They provide practical advice on things like bleeding a radiator, unblocking a sink or lubricating a door lock.
anonymous reporting can help keep streets safe
believe housing’s partnership with national charity CrimeStoppers can help to make communities safer. It could be something that is unsettling you, maybe you know what you’ve seen is crime-related, or it could just seem suspicious.
believe housing backs national money campaign
believe housing is taking part in Talk Money Week, an annual awareness campaign coordinated by the Money and Pensions Service to encourage everyone to open up about their money and pensions.