july 2021 customer newsletter
This monthly digital magazine for customers keeps you updated about the services that believe housing offers and our work in your neighbourhood.
Here’s a preview of some of the stories you can find inside …
welcome to the july 2021 issue
This month sees one of the most important dates yet in the national fight against coronavirus. But it’s clear that the positive news of reduced restrictions also comes at the same time as some not so positive news about cases and isolation.
repairs adapting to new challenges
The latest changes in coronavirus restrictions have created new challenges for believe housing’s biggest service to customers. We're responding quickly to ensure the reliability of home repairs during the latest challenges as a result of the Covid-19 pandemic.
affordable village homes completed
The first pair of affordable homes on a development at the edge of County Durham have just been completed.
grants show rural commitment
County Durham-based believe housing grant funding has provided a lifeline for scores of community organisations in rural parts of the region during the coronavirus pandemic.
believe housing joins antisocial behaviour awareness week
believe housing is taking part in a national campaign bringing together people and organisations taking a stand against anti-social behaviour and making communities safer.
trial adds dignity to adaptations
A whole series of sensitive adaptations to help people live independently in their own home while reducing stigma are being trialled by believe housing.
time running out for community grants
A deadline is fast approaching for community groups to bid for up to £10,000 from a programme that has already distributed more than £150,000 to good causes across County Durham during the coronavirus pandemic.
video guides available
While we’re all staying safe at home, believe housing has a series of self-help videos to help customers carry out simple repair tasks.
housing association extends commitment
believe housing has become one of the first Accredited Members of the Domestic Abuse Housing Alliance. The new membership scheme is the only one of its type in the sector and demonstrates the focus believe housing has on supporting customers in even the most difficult of circumstances.
information about legionella
Homes are considered to be at very low risk of water borne problems such as legionella bacteria. But there are simple steps recommended that can be taken to reduce that risk even further.
believe housing recognised in sustainability list
A national news site for housing providers has recognised believe housing's strong commitment to taking care of the environment.
believe housing joins the women’s trade network
believe housing has signed up to The Women’s Trade Network, an initiative founded by some of the most well-known organisations in housing and property to increase the representation of women in trade roles.