employee benefits and culture

Our people are our greatest asset, which is why we do the right thing to reward and empower our employees.

what’s in it for you?

We’re a family-friendly, flexible employer, and we encourage everyone to ‘work the believe way’. For us, this means keeping things simple, doing more of what matters, and removing tasks and processes that don’t add value.

We offer an excellent benefits package including; 31-33 days annual leave, four volunteering days per year and an excellent pension scheme with 27.1% employer contribution.

We know that working flexibly can provide benefits for our people and the organisation, so we actively encourage everyone to do so.

Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).


It’s important to us that we offer our people the opportunity to learn while they work. We have more than 100 digital certifications available, covering topics from wellbeing, health and safety, personal resilience, and more.

We also offer accredited leadership development programmes through Sunderland University, and Level 2 qualifications through the Skills Network online learning.

These are just some of the ways we emphasise the importance of our people expanding their skills and knowledge. Courses and professional development can also be put forward by an employee where they’re looking to enhance their skills and can be funded by believe housing to help employees develop within their roles.

current vacancies

Check out our latest roles.