our customer portal | believe housing

Friday, 17 September

coronavirus update

We will be offering a full repairs service from Monday, September 20.

Temporary changes were put in place due to changing coronavirus restrictions.

Please be aware that a small number of appointments may still take slightly longer to complete due to materials shortages that are impacting all sectors.

 

more info

our customer portal

Our new customer portal will make managing your tenancy a lot simpler. It’s free, easy to use and enables you to access a wide range of services at a time and place that is convenient for you.

With our customer portal you can:

  • pay your rent
  • request a statement
  • request a visit from your neighbourhood officer
  • get involved in your community
  • report estate issues
  • update and amend your contact details
  • get in touch: send comments, compliments and complaints
  • and much more!

login

You can login to the customer portal using the link below.

customer portal login 


Sign up

Don’t have an account? Registering couldn’t be simpler. You’ll need your tenancy number, your date of birth, a valid email address and contact telephone number.

If you are unsure of your tenancy reference number, this can be found on your rent statements and many other letters from believe housing.

register now 


Already using our customer app?

If you are already using our customer app, you don’t need to register for our customer portal, just visit the sign in page and simply use the same details to login to our customer portal.


your frequently asked questions

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