coronavirus - what have we done? | believe housing

coronavirus – what have we done?

3 June 2020 - Latest news, Coronavirus

Here at believe housing, we completely understand the impact that coronavirus can have, so we’ve supported our customers and maintained our services as best we can.

So far during the coronavirus pandemic, believe housing has: 

  • attempted over 15,500 welfare calls to check on vulnerable customers
  • helped to protect more than 230 customers from problems like antisocial behaviour, noise nuisance and domestic abuse
  • carried out more than 3,580 essential repairs to homes
  • completed over 2,000 safety critical checks to heating systems and appliances
  • provided nearly £17,000 of funding to local groups through our Coronavirus Crisis Fund
  • supported more than 175 customers with money worries as a result of the coronavirus pandemic.

We will continue to provide extra support and advice to customers during these unprecedented times.

If you’ve got concerns related to coronavirus please let us know at the earliest possible opportunity to discuss the safety measures we are taking or, if you’re shielding or suffering from symptoms, rearrange any appointments you may have.

latest news

Employability service on hand to assist tenants

An experienced Employability Team is on hand at believe housing to help tenants find a career that’s right for them.   The Employability Team works with tenants on a one-to-one basis to assist with job searching, …

read more

green fingers lead to a greener future

A County Durham landlord is helping children at local schools get hands-on experience of looking after plants, animals and the environment. The environmental team at believe housing has donated several purpose-built habitats to schools and communities …

read more

have your say on new tenant satisfaction measures

believe housing and social housing tenants across England have the opportunity to share their opinions on new proposals to track the performance of social landlords. The Regulator of Social Housing is proposing new Tenant Satisfaction …

read more
Skip to toolbar