magazine highlights reintroduced services | believe housing

Monday, 25 January

Coronavirus update

To ensure the safety of our customers and colleagues, we will only be handling essential repairs requests until further notice. Please be assured that any non-emergency appointments will be rescheduled as soon as possible.  We apologise for any inconvenience.

more info

magazine highlights reintroduced services

27 July 2020 - Latest news, Coronavirus

The July edition of believe housing news is full of updates on how believe housing is getting work back underway after the coronavirus pandemic.

New homes in Seaham, improved homes in West Rainton and new funding opportunities for community groups are just some of the stories covered in this month’s digital magazine.

The magazine also features news of how support from believe housing has helped veterans during the coronavirus lockdown and funded food for more than 3,000 vulnerable people.

There’s also an insight into the work of believe housing’s Universal Credit Team during the pandemic. Trevor from the team has shared his experiences of helping customers in these unprecedented times.

“There were a colossal number of claims made to Universal Credit during lockdown and many claims were affected by government announcements. As a team it has been a monumental task (and one we’re still working on) to contact our customers and ensure that they are getting paid the correct amount of Universal Credit as well as identifying any other support needs.” Trevor said.

Other stories include details of how outdoor repairs are being reintroduced with booking via the believe housing customer app and news of the latest homes in line for improvement work as part of a £138m programme.

And finally, there’s information on how believe housing is getting behind a national campaign calling for more investment in affordable housing to help the country recover from the coronavirus pandemic.

The latest issue of our digital magazine ‘believe housing news’ is available now.

latest news

Ryan’s 30 seconds of fame

When believe housing joiner Ryan Douthwaite set off for work on Thursday, little did he know he was about to become the centre of national attention. The father of seven set off for work from Loftus …

read more

believe in digital: neighbourhoods at your fingertips

Did you know that you can report neighbourhood issues such as antisocial behaviour, vandalism and noise nuisance through our customer app? Accessing our neighbourhoods services through our customer app is a pretty straightforward process. Follow the steps …

read more

video guides available

While we’re all staying safe at home, believe housing has a series of self-help videos to help customers carry out simple repair tasks. All non-essential repair work has been suspended following the latest restrictions introduced to …

read more
Skip to toolbar