help paying your rent

As social landlords, we know that sometimes you may need a little extra support to pay your rent.

If you find yourself struggling with your rent payments, our Tenancy Sustainment Team are on hand to help.

The team assess your individual needs and can also refer you to any external agencies for support. Our Tenancy Sustainment Team can also assess you to see if you qualify for charitable grants for essential items of furniture or help with your water, gas and electric. We can also help if you need support with any aspect of your tenancy.

To sign up for support from our Tenancy Sustainment Team, email hello@believehousing.co.uk or call 0300 1311 999 with the reference ‘Tenancy Sustainment.’ Or you can self-refer via our Customer App and Portal.

Need to talk to one of our experts?

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Benefits advice

Depending on your circumstances, you may have access to a number of forms of welfare support.

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Money Advice

Our dedicated team are here to offer free, confidential and impartial advice to help your money go further.

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Find a Home

We are committed to providing modern and excellent affordable housing to our customers.

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