Ways to pay

Please note: due to the office closures, we request that you pay by alternative methods other than cheque, wherever possible.  If you continue to pay by cheque please be aware that there will be a delay in believe housing presenting your cheque to the bank and therefore a further delay in your payment appearing on your rent account.  Please see below for information on alternative methods of payment.

You can now speak to us to set up your Direct Debit.

Just call 0300 1311 999, you’ll need to have your tenancy reference number and your bank account details to hand when you call.

Alternatively, you can download and complete the Direct Debit mandate, and return to the address on the form.

You can pay your rent using our online payment system here.

Remember you’ll need your tenancy reference number to pay your rent. This number is unique to you; if you don’t know your tenancy reference number please call 0300 1311 999.

Contact us on our automated telephone line 0300 456 0476. You’ll need the following information available: your debit or credit card; your rent payment card; your tenancy number; and a pen and paper to note your receipt number.

You can use your rent payment card at all post offices or PayPoint outlets.

Account name: Believe Housing Rent

Sort Code: 30-80-12

Account Number: 15547760

Disclaimer: we will process your personal information lawfully. It will only be used for the purpose(s) it was obtained in order that we can provide you with our services. It will not be passed to other organisations for direct marketing, or any other purposes, without first having obtained your consent. We may pass your details on in reference to legal matters or to co-operate with law enforcement.




Quick and easy ways to pay your believe housing rent or find help and support if you're struggling to make a payment.

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Help With Payments

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Customer portal and app

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