believe in digital: job support at your fingertips | believe housing

Wednesday, 24 February

coronavirus update

After the announcement of the national roadmap on gradually easing coronavirus restrictions, we are currently looking at the detail of the plan and working out when it will be appropriate to reintroduce services such as non-essential repairs. We’ll provide a detailed update as soon as possible.

believe in digital: job support at your fingertips

4 November 2020 - Latest news, customer app

Did you know that you can access our employability support services through our customer app?

Accessing our job support and training services through our customer app is a pretty straight forward process. Follow the steps below to find out how.

 

step one

Login to the app, or if you do not already have an account, you can register for one.

To register, you will need your tenancy number, which can be found on rent statements and letters we’ve sent you.

If you have forgotten your login details, you can choose “Forgot Password” to help you login to your account.

 

step two

Once you’ve logged into the app, you’ll be greeted with a menu.

From this menu, scroll down and select “employability requirements”.

step three

Next, the app will ask you to select an address to make your request from.

This is in case you rent multiple properties from us – for example, a house and a garage.

Please make sure you select the right property address for any requests to be carried out.

Then, click “Next” to continue.

step four

The app will ask you to confirm you are looking for a job or are interested in training – tick “yes”.

Then, please provide a brief description of what support you are looking for.

This could be “help to write a CV”, “help with interviews” or “I am looking for a part-time job”, for example.

Once completed, click “finish” and your query will be processed within five working days.

Haven’t download our customer app yet?

Downloading the believe housing customer app couldn’t be simpler … the app is free and enables you to access a wide range of services at a time and place that is convenient for you. You can download the app on the App Store or Google Play.

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