changes to your rent statement | believe housing

changes to your rent statement

26 June 2018 - Latest news

believe housing has recently introduced a new housing management system to offer customers a more modern and efficient service.

One of our plans is to develop a new self-service mobile application that will allow customers to make any housing enquiries at their fingertips.

This will include being able to report a repair, pay your rent and check your account balance.

While the app is under development, we have decided not to issue paper copies of your quarterly rent statement. While this does offer better value for money in terms of the costs associated with printing and posting letters, it also supports our work to improve our digital platforms.

Thank you for your cooperation however if you would like an up-to-date account balance in the meantime, do not hesitate to get in touch.

latest news

special edition now available

A special edition of believe housing’s online magazine providing information and advice for customers during the coronavirus situation has been published. The latest issue of ‘believe housing news’ is available now here and features full details …

coronavirus statement from Bill Fullen

coronavirus – a message to you from Bill Fullen, Chief Executive.  As the coronavirus (also known as Covid-19) pandemic develops we want to assure you that the health, safety and well-being of our tenants, residents, customers …

important customer notice

Due to the ongoing coronavirus (Covid-19) situation, we will only be handling essential repairs requests until further notice. From today, (Monday, 23 March) we have suspended the self-appointing repairs section of our customer app to enable …

Skip to toolbar