Coronavirus update: Peterlee customer service centre closure | believe housing

Coronavirus update: Peterlee customer service centre closure

18 March 2020 - Latest news

Due to the ongoing Coronavirus (COVID-19) situation, our Peterlee Customer Service Centre is closed until further notice.

We recognise that meeting face to face personalises the services we offer to our customers. However, taking government guidelines into consideration, we are looking to minimise non-essential face to face contact. The safety of our customers and colleagues is our top priority throughout this difficult period.

If you have any housing-related queries or would like assistance, our Customer Service Team will continue to operate as normal.  You can contact us on 0300 1311 999, by emailing hello@believehousing.co.uk , using the customer app, or through our online form.

Please take some time to visit our Coronavirus page for more information about the measures we are taking minimise the spread of the virus.

We’ve also updated our frequently asked questions about Coronavirus.

 

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