customers urged to report fires | believe housing

customers urged to report fires

7 June 2021 - Latest news

believe housing customers are being urged to report deliberate fires after a rise in problems so far this spring and summer.

A rise in deliberate fires across parts of County Durham has led to calls for more people to make use of anonymous reporting methods to help tackle the problem. The Firestoppers initiative allows anyone to report a fire with complete anonymity either by phone or online.

Even small outdoor fires can cause danger or divert resources from other more serious incidents.

believe housing Safer Neighbourhoods Manager, Karen Gardner, said: “We work very closely with the fire service and we’re aware that there has been a rise in deliberate fires in recent months.

“Firestoppers allows anyone to report a fire without leaving their name or contact details. It’s totally anonymous so you can do something about a deliberate fire without fear of anyone knowing that you reported it.”

Firestoppers is completely independent and is operated by charity, CrimeStoppers.

“Sadly deliberate fires can be very, very serious. It might only start out as something small, but it could easily get out of control and pose a serious risk. I’d urge any customer who spots a deliberate fire to report it as quickly as possible,” Karen added.

To report a deliberate fire in County Durham or Tyne and Wear call 0800 169 5558 or visit

To report a fire emergency, always call 999.

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