download our customer app today | believe housing

Monday, 11 January

Coronavirus update

To ensure the safety of our customers and colleagues, we will only be handling essential repairs requests until further notice. Please be assured that any non-emergency appointments will be rescheduled as soon as possible.  We apologise for any inconvenience.

more info

download our customer app today

24 November 2020 - Latest news

The quickest way to request a repair, check your rent balance or report a problem is with our customer app.

It’s totally free and downloading it couldn’t be simpler … you’ll need an email address and your tenancy number. They can be found on your rent statements and many other letters from believe housing.

where can I download the app?

You can find the believe housing customer app on the App Store or Google Play.

helping you to get started

We’ve created a range of handy how-to guides to help you use our customer app.  By following a few simple steps , you will be able to manage your tenancy,  report a repair and access support. For more information visit our customer app page.

latest news

believe in digital: requests at your fingertips

Did you know that you can contact us, send comments or compliments, or make a complaint through our customer app? Contacting us via our app is a pretty straight forward process. Follow the steps below to find …

read more

no excuse for domestic abuse

Experts in preventing domestic abuse and working with survivors have issued a reminder about ways to report an issue during the latest coronavirus lockdown. The nationally-accredited Safer Neighbourhoods Team at believe housing is urging people not …

read more

essential work prioritised during lockdown

believe housing has returned to carrying out only essential work inside of homes to ensure safety following the latest government coronavirus restrictions. Safety critical work inside homes will be prioritised by believe housing during the new …

read more
Skip to toolbar