The quickest way to request a repair, check your rent balance or report a problem is with our customer app.
It’s totally free and downloading it couldn’t be simpler … you’ll need an email address and your tenancy number. They can be found on your rent statements and many other letters from believe housing.
where can I download the app?
helping you to get started
We’ve created a range of handy how-to guides to help you use our customer app. By following a few simple steps , you will be able to manage your tenancy, report a repair and access support. For more information visit our customer app page.