East Durham Homes shortlisted for three TPAS awards | believe housing

East Durham Homes shortlisted for three TPAS awards

26 February 2016 - Latest news

Employees and tenants of East Durham Homes are celebrating after being shortlisted for three prestigious awards. East Durham Homes tenant Joyce Lovack

East Durham Homes is in the running for three TPAS awards:

  • The landlord’s Customer Inspection and Improvement Panel has been shortlisted for the Excellence in Scrutiny Award
  • The landlord’s Customer Training Programme has been shortlisted for the Excellence in Employment, Skills and Training Award
  • East Durham Homes’ tenant, Joyce Lovack, has been shortlisted for the Tenant of the Year Award.

 

TPAS awards recognise excellence in tenant engagement and reward tenants, teams and organisations that go the extra mile to make communities safer and more desirable places to live.

Steven Dawson, Customer Involvement Officer at East Durham Homes, said: “We’re incredibly proud to be shortlisted for these awards, as it shows that the way we involve and engage our tenants is worthy of recognition.

“Joyce Lovack was nominated for the Tenant of the Year Award for her amazing dedication to improving our services and her active role in the community.

“Our Customer Inspection and Improvement Panel are a group of customer volunteers that continually help us to inspect our services, identify issues and develop and deliver improvements.

“And our Customer Training Programme has evolved to provide courses on a variety of subjects including energy, welfare and employability, while still providing excellent value for money.

“Now it’s just a case of crossing our fingers until the awards are announced.”

The winners of each award will be announced at the northern final of the 2016 TPAS Awards, which takes place on Friday, 29 April.

Anyone wanting to get involved with East Durham Homes’ work can email customer.involvement@eastdurhamhomes.co.uk or visit the involvement page of the landlord’s website to find out more.

Photo above: East Durham Homes’ tenant, Joyce Lovack, who has been shortlisted by TPAS for the Tenant of the Year Award.

 

 

 

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