Housing group introduces new website | believe housing

Housing group introduces new website

11 April 2017 - Latest news

One of the north east’s largest landlords has launched a new website to help tenants access housing related information more easily.

believe housing has unveiled its new web platform, which brings together information from its partner landlords – Dale & Valley Homes, Durham City Homes and East Durham Homes.

www.countydurhamhousinggroup.co.uk has been designed to provide a one-stop shop for all social housing related matters in a clearer, easier to navigate format, that is fully responsive to mobile, tablet, laptop and PC devices.

Jill Ancrum, Group Communications Manager for believe housing, said: “We want to deliver the same great service for customers across all parts of believe housing. Our new website is a key part of that.

“Popular customer information like how to pay rent, how to report a repair, and how to find a home are all easily accessed from the homepage, as well as top news stories from across the county.”

The new site is expected to receive more than 25,000 visits a month from new and existing tenants.

Customers searching on previous landlord URLs will be redirected to www.countydurhamhousinggroup.co.uk

latest news

special edition now available

A special edition of believe housing’s online magazine providing information and advice for customers during the coronavirus situation has been published. The latest issue of ‘believe housing news’ is available now here and features full details …

coronavirus statement from Bill Fullen

coronavirus – a message to you from Bill Fullen, Chief Executive.  As the coronavirus (also known as Covid-19) pandemic develops we want to assure you that the health, safety and well-being of our tenants, residents, customers …

important customer notice

Due to the ongoing coronavirus (Covid-19) situation, we will only be handling essential repairs requests until further notice. From today, (Monday, 23 March) we have suspended the self-appointing repairs section of our customer app to enable …

Skip to toolbar