Important information about Direct Debit payments

29 November 2019 - Latest news

Due to a change of our banking arrangements, customers in the Durham city and west Durham areas, who have Direct Debit payments set up to be taken on 3, 4 and 5 December, will now not have these payments deducted from their bank accounts until Friday, 6 December 2019.

If you have any queries about your Direct Debit payments, do not hesitate to contact us on 0300 1311 999 or complete our online contact form.

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