important information for customers about weekly Direct Debit payments

important information about weekly Direct Debit payments

23 August 2019 - Latest news

Unfortunately, a technical error has meant that we are unable to collect weekly Direct Debit payments for tenants in the Durham city and east Durham areas today.

We would urge all tenants to check their bank accounts and to be aware that their Direct Debit payment will now be taken on Wednesday 28 August 2019.

We sincerely apologise for any inconvenience this may cause however if you have any queries do not hesitate to contact us on 0300 1311 999.

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