important safety information about your Whirlpool tumble dryer

important safety information about your Whirlpool tumble dryer

2 July 2019 - Latest news

believe housing is urging all our tenants to check whether their Whirlpool tumble dryer is affected by a major safety recall.

Householders are being encouraged to act on urgent government safety advice relating to Whirlpool tumble dryers. The safety notice applies to all Hotpoint, Indesit, Creda, Swan and Proline tumble dryers manufactured between April 2004 and September 2015.

Any tenant with an affected tumble dryer has been recommended to follow advice from the government Office for Product and Safety Standards to stop using it immediately, unplug it and contact the manufacturer. A free modification can then be carried out by the manufacturer to ensure that safe operation is possible.

The unmodified tumble dryers are a potential fire risk due to a chance of fluff coming into contact with heating elements.

Tumble dryers already modified can be distinguished by a green dot sticker on the machine.

Angela Gooch from believe housing said: “The government have released this urgent safety advice on Whirlpool manufactured tumble dryers.

“There are an estimated 500,000 tumble dryers affected by this safety notice so I would urge anyone who thinks their tumble dryer might be involved to get in touch with the manufacturers as a priority.”

A full list of Hotpoint, Creda, Swan and Proline tumble dryers affected by the safety notice, and information on how to contact the manufacturer, is available on the Office for Product and Safety Standards website.

latest news

coronavirus statement from Bill Fullen

coronavirus – a message to you from Bill Fullen, Chief Executive.  As the coronavirus (also known as Covid-19) pandemic develops we want to assure you that the health, safety and well-being of our tenants, residents, customers …

important customer notice

Due to the ongoing coronavirus (Covid-19) situation, we will only be handling essential repairs requests until further notice. From today, (Monday, 23 March) we have suspended the self-appointing repairs section of our customer app to enable …

high volume of calls

Due to the ongoing Coronavirus (COVID-19) situation, we are currently experiencing a higher than normal volume of calls to our customer service contact centre. We are dealing with your enquiries as quickly as possible but please …

Skip to toolbar