Incoming calls to our contact centre | believe housing

Incoming calls to our contact centre

24 February 2020 - Latest news

We are currently experiencing a higher than normal volume of calls to our contact centre.

We are dealing with enquiries as quickly as possible but please bear with us during this time.

We apologise for any inconvenience this may cause.

If you’re calling to report a repair, you can now do this through our app, just visit the App Store or Google Play Store and search for believe housing. You can also report a repair using our online form here.

latest news

special edition now available

A special edition of believe housing’s online magazine providing information and advice for customers during the coronavirus situation has been published. The latest issue of ‘believe housing news’ is available now here and features full details …

coronavirus statement from Bill Fullen

coronavirus – a message to you from Bill Fullen, Chief Executive.  As the coronavirus (also known as Covid-19) pandemic develops we want to assure you that the health, safety and well-being of our tenants, residents, customers …

important customer notice

Due to the ongoing coronavirus (Covid-19) situation, we will only be handling essential repairs requests until further notice. From today, (Monday, 23 March) we have suspended the self-appointing repairs section of our customer app to enable …

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