‘Understanding Housing Management Performance Information’ will take place this Wednesday (13 January) and explores how scrutiny fits in with other forms of tenant involvement.
The interactive one-day session is being hosted by Dale & Valley Homes, Durham City Homes and East Durham Homes between 10am and 4pm, and will give attendees a better understanding of housing facts and figures.
As part of the believe housing, the three local landlords are encouraging customers already involved in monitoring performance, service improvements, scrutiny and inspections to take part.
Peter Eldrett, Customer Involvement Manager at East Durham Homes where the course will be held, said: “This is a great opportunity for customers to learn about how housing performance is monitored, and how it feeds into the services they receive.”
Lunch will be provided and help to attend courses, such as transport, is available.
For more information contact firstname.lastname@example.org or call 0800 032 0835.
Photo above: (left to right) Dale & Valley Homes’ Sam Brennand, Durham City Homes’ Jean Steel, and East Durham Homes’ Peter Eldrett work to involve tenants in housing services across the county