Last chance to apply to free tenant training programme | believe housing

Last chance to apply to free tenant training programme

11 January 2016 - Latest news

County Durham tenants are being reminded there’s still time to enrol on a free course that looks at scrutinising housing performance.L_R Dale & Valley Homes’ Sam Brennand, Durham City Homes’ Jean Steel, and East Durham Homes’ Peter Eldrett

‘Understanding Housing Management Performance Information’ will take place this Wednesday (13 January) and explores how scrutiny fits in with other forms of tenant involvement.

The interactive one-day session is being hosted by Dale & Valley Homes, Durham City Homes and East Durham Homes between 10am and 4pm, and will give attendees a better understanding of housing facts and figures.

As part of the believe housing, the three local landlords are encouraging customers already involved in monitoring performance, service improvements, scrutiny and inspections to take part.

Peter Eldrett, Customer Involvement Manager at East Durham Homes where the course will be held, said: “This is a great opportunity for customers to learn about how housing performance is monitored, and how it feeds into the services they receive.”

Lunch will be provided and help to attend courses, such as transport, is available.

For more information contact customerinvolvement@eastdurhamhomes.co.uk or call 0800 032 0835.

Photo above: (left to right) Dale & Valley Homes’ Sam Brennand, Durham City Homes’ Jean Steel, and East Durham Homes’ Peter Eldrett work to involve tenants in housing services across the county

latest news

special edition now available

A special edition of believe housing’s online magazine providing information and advice for customers during the coronavirus situation has been published. The latest issue of ‘believe housing news’ is available now here and features full details …

coronavirus statement from Bill Fullen

coronavirus – a message to you from Bill Fullen, Chief Executive.  As the coronavirus (also known as Covid-19) pandemic develops we want to assure you that the health, safety and well-being of our tenants, residents, customers …

important customer notice

Due to the ongoing coronavirus (Covid-19) situation, we will only be handling essential repairs requests until further notice. From today, (Monday, 23 March) we have suspended the self-appointing repairs section of our customer app to enable …

Skip to toolbar