New video: our work continues | believe housing

New video: our work continues

3 July 2020 - Latest news, Coronavirus

We’ve been working hard to support customers and communities during the coronavirus pandemic.

Our new video aims to keep our customers informed about some of the work we’ve been doing to deliver services to keep you safe in your homes, while following the government’s guidelines.

In a time of unprecedented change, when the world had to do less, we believed in the power of more.

That has included:

  • making 10,481 welfare calls to customers offering extra support
  • helping customers access £391,660.97 of unclaimed benefits
  • carrying out 7,406 essential repair jobs.

You can find out more by clicking on the video above.

latest news

Housing association joins fight against hunger

believe housing is playing its part in tackling the threat of hunger during the coronavirus pandemic with food parcels to customers in need. The award-winning housing association is arranging for food parcels to be delivered to …

read more

phone line issues now resolved

The technical issues we were experiencing with our phone lines yesterday has now been resolved. Due to this issue you may have been unable to contact our Customer Service Team for a short period of time …

read more

massive implications, massive opportunities

Our Chief Executive, Bill Fullen, recently wrote a blog article for the Chartered Institute of Housing North East Conference. It’s great to be asked to be part of the opening panel session at this month’s Chartered …

read more
Skip to toolbar