customer app update | believe housing

Wednesday, 24 February

coronavirus update

After the announcement of the national roadmap on gradually easing coronavirus restrictions, we are currently looking at the detail of the plan and working out when it will be appropriate to reintroduce services such as non-essential repairs. We’ll provide a detailed update as soon as possible.

customer app update

19 February 2021 - Latest news

**update**

The technical issues we were experiencing with our customer app have now been resolved.

Due to this issue you may have been unable to login to our app for a short period of time.

We apologise for any inconvenience caused, while we worked to resolve this issue.

Thank you for your patience.

 

Previous update: Friday, 19 February 2021

We are currently experiencing technical issues with our customer app.

We’re investigating and will resolve this as soon as possible.

If you need to speak to us,  you can still get in touch through our online form, or by calling 0300 1311 999.

We apologise for any inconvenience caused.

latest news

believe in digital: permissions at your fingertips

Did you know that you can give a family member or friend permission to discuss your account with us through our customer app? Submitting a permission to discuss request is a pretty straightforward process. Follow the steps …

read more

Last chance for grants

Community groups have just weeks left to apply for grants from a successful County Durham funding programme. Food banks, sports clubs, schools and charities are being urged to apply for the last batch of grants from …

read more

Our digital push pushes us to top two

We are delighted to announce that believe housing has been ranked second place in Housing Digital’s ‘Top 30 Digital Housing Providers 2021’. The award recognises that the way social housing operates has changed beyond recognition and …

read more
Skip to toolbar