customer app update | believe housing

Wednesday, 24 February

coronavirus update

After the announcement of the national roadmap on gradually easing coronavirus restrictions, we are currently looking at the detail of the plan and working out when it will be appropriate to reintroduce services such as non-essential repairs. We’ll provide a detailed update as soon as possible.

customer app update

19 February 2021 - Latest news


The technical issues we were experiencing with our customer app have now been resolved.

Due to this issue you may have been unable to login to our app for a short period of time.

We apologise for any inconvenience caused, while we worked to resolve this issue.

Thank you for your patience.


Previous update: Friday, 19 February 2021

We are currently experiencing technical issues with our customer app.

We’re investigating and will resolve this as soon as possible.

If you need to speak to us,  you can still get in touch through our online form, or by calling 0300 1311 999.

We apologise for any inconvenience caused.

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