phone line issues now resolved | believe housing

Tuesday, 27 July

coronavirus update

The latest changes in coronavirus restrictions have created new challenges for our repairs service, with more than 10% of our frontline staff being asked to isolate.

We’ve made some temporary changes to services and from Tuesday, 20 July, we will only be handling essential repairs requests until further notice.

We apologise for any inconvenience this may cause.

These changes will be reviewed weekly and a full repairs service will be resumed as soon as possible.

more info

phone line issues now resolved

4 May 2021 - Latest news

The technical issues we were experiencing with our phone lines has now been resolved.

Due to this issue you may have been unable to contact our Customer Service Team for a short period of time this morning.

We apologise for any inconvenience caused during this time, while we worked to resolve this issue.

Thank you for your patience.

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