believe housing has signed up to the nationally recognised Armed Forces Covenant scheme that ensures veterans and the families of serving forces personnel receive the support they need.
By signing the Armed Forces Covenant, believe housing has made a commitment that anyone currently serving in the forces will be given extra priority when applying for a home. The covenant also gives the same priority to anyone who has left active service within the last five years and spouses of armed forces personnel.
In order to make the process of applying for a home with believe housing easier for anyone still serving, video conference viewings can be arranged for those stationed abroad. The priorities in place also mean that existing residency in the UK is also not required for forces personnel.
The additional priority comes on top of all of the other services offered to believe housing customers. They include support with setting up a home, a 24-hour repairs service and access to expert advice on financial sustainability.
believe housing has attained a bronze award in the Armed Forces Covenant Scheme already and is now working towards a silver award by further developing the employment offer for services personnel and the positive support into work available.
believe housing’s Customer Experience Business Leader, Simon Bartlett, said: “We understand that the switch from the armed forces to civilian life is not easy for everyone. That’s why we do all we can to make the process as smooth as possible.
“And because we can offer a secure tenure and affordable rent, we can genuinely offer a great options to veterans.
“We can help whether they’ve recently left or have been out of the services for some time.”
believe housing has also signed up to the Employer Recognition Scheme, which demonstrates commitment to supporting the defence services. The scheme includes making efforts to employ reservists and veterans, while encouraging others to do the same.
believe housing also contributes towards an Armed Forces Liaison Officer who works with organisations and forces personnel across north east England to ensure that high quality support is available.