Survey of Tenants and Residents (STAR) we're looking for customers’ views

We’re looking for customers’ views

12 November 2019 - Latest news

Believe housing is carrying out our annual Survey of Tenants and Residents (STAR) to find out what our customers think of their homes and the services they receive.

We will be undertaking a telephone survey with customers over the course of four weeks, beginning this week.

Around 1,000 tenants will be contacted, with calls lasting around 10 minutes. Questions will delve into customers’ experiences of living in a believe housing property.

The calls will be made by The Leadership Factor, on behalf of believe housing, during the daytime and evening.

For more information on the survey contact engagement@believehousing.co.uk

 

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