Tenants reminded don’t miss out and have your say | believe housing

Tenants reminded don’t miss out and have your say

22 June 2016 - Latest news

Tenants across County Durham are being reminded to have their say on the services that affect them. STARdom

Local landlords Dale & Valley Homes, Durham City Homes and East Durham Homes have issued their Annual Survey of Tenants and Residents, STAR, to around 11,000 customers.

The three landlords, as part of believe housing, are reminding survey recipients that they have until 5pm on Monday, 11 July 2016 to take part, either by post or online at www.opinionresearch.co.uk/STAR2016

Louise Taylor, Head of Strategy and Performance at believe housing, said: “Much like last year, we are asking around half of all our tenants how they rate things like the quality of their home, the standard of their estate, and how they choose to receive day-to-day housing services.

“The STAR survey is really important to all of us as landlords to gauge a picture of how our customers feel about the services we deliver.

“This is your chance to have your say. It will only take a few minutes to complete and the outcome will help us to take the right steps in improving homes and estates across the county.”

Customers who take part will have the opportunity to be entered into a free prize draw with the chance of winning up to £200 of shopping vouchers.

Customers who have any queries about the survey, including requests for large print or other alternative formats, should contact Daniel Morris at Opinion Research Services Ltd (ORS) on 01792 535324 or via email at daniel.morris@ors.org.uk

latest news

what can you expect from us during the next stages of coronavirus?

believe housing is closely monitoring government guidance on the next stages of the coronavirus pandemic. In line with current guidance, we are planning to resume the full range of services we provide to customers in …

A day in the life of a gas engineer during the coronavirus outbreak

Not everyone who has an essential job to keep us all safe during the coronavirus pandemic is immediately obvious. Gas engineers have a vital job, ensuring that heating systems remain safe at a time when …

Coronavirus funding helps 20 groups in first three weeks

A new fund for communities during the coronavirus lockdown has directly helped more than 1,750 people in just three weeks. The believe housing Coronavirus Crisis Fund was launched last month to provide targeted assistance to communities …

Skip to toolbar