The light comes on when no one’s home | believe housing

The light comes on when no one’s home

14 March 2017 - Latest news

A Durham resident feels safe and secure in her home following renovation works by a local landlord.

Valerie Elmore of Neil Crescent in Quarrington Hill was left devastated last December when someone broke into her home and stole Christmas gifts.

She said: “I’d been to the bingo and it was such an awful feeling to walk through my own front door and know someone had been inside my property.”

The crime happened at the same time as renovations to Valerie’s two-bed bungalow being carried out by believe housing’s repairs and maintenance division, Group Property Services (GPS).

John Graham, GPS Planned Supervisor, said: “As well as installing a new kitchen, bathroom and full rewire, it was important that Valerie could feel safe behind her own front door once more.

“As a victim of a criminal act, Valerie’s home was identified as requiring additional security lighting by the police, which the GPS team fitted at the same time as other works.

“The new sensory lighting around her home means she can be alerted to people within the confines of her garden.”

Valerie continued: “I am absolutely thrilled with the outcome of the improvements to my bungalow. All the workers were brilliant and I definitely feel safer and more secure again.”

Thankfully the perpetrator of the break-in has since been arrested.

believe housing works closely with the police and other organisations to ensure residents can feel safe in their neighbourhood.

Photo above: Valerie Elmore with GPS operatives (left to right) Jake Dowson, Gary Talbot and Curt Pickford

latest news

special edition now available

A special edition of believe housing’s online magazine providing information and advice for customers during the coronavirus situation has been published. The latest issue of ‘believe housing news’ is available now here and features full details …

coronavirus statement from Bill Fullen

coronavirus – a message to you from Bill Fullen, Chief Executive.  As the coronavirus (also known as Covid-19) pandemic develops we want to assure you that the health, safety and well-being of our tenants, residents, customers …

important customer notice

Due to the ongoing coronavirus (Covid-19) situation, we will only be handling essential repairs requests until further notice. From today, (Monday, 23 March) we have suspended the self-appointing repairs section of our customer app to enable …

Skip to toolbar