rechargeable repairs coordinator

salary: £28,850 to £29,959 per annum location: Bishop Auckland, Hybrid, Seaham

We’re looking for a Rechargeable Repairs Coordinator to join the believe housing team on a fixed-term basis.  

We believe in life without barriers. If everyone expects more, they can achieve more, and we can transform lives together.

This role is hybrid, which means you can work in the best place to get the job done whether that’s at one of our County Durham offices, at home or out and about.

about the role

  • In conjunction with Senior Managers and Team Leaders, ensure that believe housing’s Property Repairs Team is developed as a flagship service that is great, consistent, and modern.
  • Implement the believe housing Recharge Policy. The role requires an enthusiastic, flexible, passionate and motivated approach in delivering the policy.
  • The role will require the individual to work under their own initiative and as part of the wider team as our Rechargeable Repairs Coordinator, helping us develop our processes and identify and recover rechargeable repairs.
  • Working across the organisation and with frontline staff to identify and record any rechargeable repairs and recover costs by engaging with our customers.
  • The role also requires a high level of customer support which will mean working with all relevant departments, such as Tenancy Sustainment, Neighbourhoods, and the Income and Recovery Team.

For more information, please read the full job description.

what’s on offer?

Our people are our greatest asset, which is why we value you, encourage you, look after you, and empower you.

As well as a competitive salary of £28,850 to £29,959 per annum, some of our top benefits and rewards include:

  • 31-33 days of annual leave
  • working the believe way allows us to be more agile in the ways we work and creates a great work-life balance
  • an excellent pension scheme with 21.6% employer contribution. Visit the LGPS member site for more details
  • up to four days paid volunteering leave each year

Take a look to see what else is on offer, from wellbeing support, discounts, family-friendly policies, learning and development, and more.


apply now

If you believe that you demonstrate our values and can bring something special to this role, then apply now. We’re looking forward to hearing from you.

  • Closing date for applications is 11.59pm on Thursday, 11 August 2022.
  • Please note that we are unable to accept CVs and all applicants must go through our website.
  • Interview date to be confirmed.



If you believe that you demonstrate our values and can bring something special to this role, then apply now. We're looking forward to hearing from you.

work for an award-winning employer

Green business of the year
Green Business of the Year 2022

North East England Chamber Business Awards

Best Repairs and Maintenance Team 2022

Northern Housing Awards

0481 NA Winner
Housing Organisation of the Year

Chartered Institute of Housing Northern Awards 2021

2-star outstanding to work for 2022

Best Companies

Best Companies Top 25 Best Housing Associations to work for 2021
Top 25 Best Housing Associations to work for 2021

Best Companies

Best Companies North East top 30 Best Companies to Work For 2021
North East Top 30 Best Companies to work for 2021

Best Companies

Homebuilder of the Year 2020

UK Housing Awards