working with customers | believe housing

Tuesday, 27 July

coronavirus update

The latest changes in coronavirus restrictions have created new challenges for our repairs service, with more than 10% of our frontline staff being asked to isolate.

We’ve made some temporary changes to services and from Tuesday, 20 July, we will only be handling essential repairs requests until further notice.

We apologise for any inconvenience this may cause.

These changes will be reviewed weekly and a full repairs service will be resumed as soon as possible.

more info

working with customers

Through our customer engagement programme we can shape our service delivery and also get feedback on the support we provide.

There are a number of ways our dedicated Community Investment Team and Engagement Team work with residents:

  • Our community investment programme works alongside groups and partners to deliver projects that decrease worklessness, increase families’ income, improve health, wellbeing and confidence and support our planet through innovative thinking and reducing waste. It empowers people to improve their community through investment, support and training.
  • We have a dedicated employability service that works with residents of all ages and backgrounds to find work, access training, gain apprenticeships and venture into self-employment.
Skip to toolbar