News | December 2025
repairs policy updated to focus on customers’ needs
Based on customer feedback, we have updated our repairs policy to better reflect what matters most to customers.
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News and events
Keep up to date with all the latest news and events from believe housing.
Several people are indoors working together to pack food items. A table in the foreground holds canned goods and jars, while large cardboard boxes are being filled in the background. The setting appears to be a community or charity event in a well-lit room
News | December 2025
festive team spirit shines at believe housing’s charity drive
Housing association colleagues came together for a hands-on volunteering session that will help people in need this Christmas.
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A lady and young girl sitting in a room, looking attentively to the left. In the background is a projection showing buildings. The younger person is holding an object in their hands.
News | December 2025
bringing christmas magic to communities
Young people team up with drama group to bring Christmas magic to communities, with support from believe housing.
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News | December 2025
No child left on the sidelines – North East partners kick off landmark sports campaign
A new campaign has been launched to raise funds to provide sporting opportunities for children across the region.
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woman sitting in chair smiling, office setting, plants
News | November 2025
renewing our commitment to support people affected by domestic abuse
We have renewed our promise to the Chartered Institute of Housing’s Make a Stand pledge, alongside other members of the North East Housing Partnership.Â
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Young boy in blue clothing and gloves crouched on rocks by the water, using a yellow cone-shaped tool to observe or collect something from the shallow water.
News | November 2025
Bringing Seaham Families Closer to Marine Life
Families living close to the County Durham coast are learning how to care for their local marine environment, thanks to funding from believe housing.
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Group of six individuals, including a person wearing traditional Welsh attire and holding a sign that reads "Dydd Gŵyl Dewi Hapus" (Happy St David's Day), standing outside with residential buildings in the background
News | November 2025
horden pays tribute to the fallen with striking poppy display
A County Durham village is honouring its fallen this Remembrance period with a striking poppy installation.Â
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Five adults standing on a street, holding brochures, two in police uniforms and three in casual attire.
News | November 2025
helping customers to manage their money and stay safe from loan sharks
Residents are being urged to stay alert following reports of illegal money lenders – known as loan sharks – operating in County Durham.
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Two mugs on a desk, one with the logo "talk money. week" and the other with "believe housing," beside a notebook and a potted plant.
News | November 2025
Talk Money Week
We know that managing money can be stressful, especially when energy bills keep rising. That’s why we’re supporting Talk Money Week, a national campaign to get people talking about money.
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Close-up of a lit sparkler emitting bright sparks and flames against a dark background with blurred circular lights.
News | October 2025
Bonfire Night 2025: Where to Watch Fireworks Across County Durham
From big displays to cosy community events, there’s something for everyone to enjoy.
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Group of six people—four children in red jackets and two adults, one in a black suit and one in a bright pink coat—standing on a paved path in front of a wooden gazebo. A red ribbon is in front of the entrance to the gazebo and the woman in the bright pink coat is holding scissors to cut the ribbon. The outdoor area features green grass, autumn trees with yellow leaves, and picnic tables in the background.
Community, News, Social value | October 2025
new wellbeing garden opens at county durham school
Pupils at a County Durham school are now enjoying a new outdoor wellbeing garden, designed to support learning, play and mental wellbeing.
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A photo Mrs James sat in chair holding birthday saying Hip Hip Hooray in rainbow lettering to celebrate her 100th birthday
Community, News | October 2025
Milestone birthday celebrated in County Durham home
One of our residents recently celebrated her 100th birthday in the same home she first moved into with her husband in the mid-1950s.
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