contact us

It's never been easier to contact us or provide your feedback with our new online customer portal, upgraded app, and website.

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get in touch online today

For any queries, compliments, or complaints, please do not hesitate to contact us using the form below.

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Customer Service Centre

Please note: our offices are not open to the public.

Standard operating hours:
Monday to Thursday, 8.30am - 5pm
Friday, 8.30am - 4.30pm
Saturday and Sunday, closed

Our phonelines are open 24/7 for out of hour emergencies.

call us on 0300 1311 999

media enquiries

believe housing operates a press office for enquiries from journalists only.

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