find a home | believe housing

Friday, 17 September

coronavirus update

Our customer portal is currently experiencing some unexpected issues. All other contact methods are available as normal.

We will be offering a full repairs service from Monday, September 20.

Temporary changes were put in place due to changing coronavirus restrictions.

Please be aware that a small number of appointments may still take slightly longer to complete due to materials shortages that are impacting all sectors.


more info

find a home

Our available properties to rent are advertised through Durham Key Options, which is the lettings scheme for homes across the county. 

Homes are allocated through a choice-based lettings system, giving you a greater say in where you live.

We also advertise our immediately available properties on the Durham Key Options  website here.

Durham Key Options offers:

  • The ability to decide when you bid for a property
  • Information about property availability and level of demand
  • More choice and involvement when choosing a home and area.

In order to bid for a home, you must first register on the Durham Key Options website.


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