our corporate plan

When we launched our plan in April 2020, we set out the big ambitions that we wanted to achieve to help us realise our vision of life without barriers.


In April 2020, we launched our first Corporate Plan as believe housing. This set out big ambitions to help us realise our vision of life without barriers, and to do the right thing: for our people, for our customers, for our business.

Over the last three years, we have not stood still or let external challenges such as the pandemic dampen our ambitions to deliver great things for our customers and create a great place to work for our employees, all the while continuing to be a safe and secure business.

download our corporate plan

Read our corporate plan in more detail and see what our ambitions mean for you.

About Us

We are an innovative, multi-award-winning, not-for-profit housing association. It is investing heavily to deliver life without barriers in homes and communities.

Find out more

Help and Support

We are committed to providing services to help you maintain your tenancy, from paying rent, budgeting, energy efficiency, and getting on with neighbours.

Find out more

Contact Us

It's never been easier to keep in touch or provide your feedback with our new online customer portal, upgraded app, and website.

Find out more