providing better homes, communities and housing services

As a leading housing association in the North East, we pride ourselves on putting customers at the heart of what we do and making them part of our journey to provide better homes, communities, and services.

we deliver life without barriers

believe housing is an innovative, multi-award-winning, not-for-profit housing association in Durham and the North East, with more than 18,000 homes across County Durham and beyond. We aim to deliver life without barriers through innovative support for customers new and old, extensive community funding programmes, plus huge investment in building new homes and upgrading existing ones.


pre tenancy course

Did you know we offer an online pre tenancy course for those customers who are first time tenants or new to renting with a housing provider.

On completion of the course, if you go on to take a believe housing tenancy, we'll give you a £100 reward.

To find out more about this programme, please get in touch.

find out more

join the team

We're always on the look out for talented people to join believe housing. Check out our latest vacancies today.

1019 - Believe Housing APP - Facebook HEADER 820x462

manage your account online

Our customer portal makes managing your tenancy a lot simpler. It’s free, easy to use, and enables you to access a wide range of services at a time and place that is convenient for you.

login sign up

DIY guides

Take a look at our range of self-help videos showing you how to carry out simple housing repairs yourself.

DIY Guides
values group recruitment survey

customer consultation

We are currently consulting with believe housing customers on two separate proposals regarding governance arrangements and rent non-collection weeks.

The deadline to share on your views on both proposals is Sunday 14 August 2022.

For more details governance arrangements and on rent non-collection, click on the link below.

find out more

get the latest news and updates

Tell us what would you like to hear about …
This field is for validation purposes and should be left unchanged.

latest from believe housing …

view all news

Building homes to meet customers’ needs and aspirations

Horden Hub House Events

healthy dinners on the menu thanks to family cooking classes

memberships and accreditations

cyberessentials_certification mark_colour
resolve member
ASCP 2020 corporate member-positive
chas logo