my neighbourhood officer
Neighbourhood officers engage and work with our customers and the wider community to have a positive effect on people’s lives.
What your Neighbourhood Officer does:
They offer practical advice and support to help you successfully manage your tenancy, and if they are unable to help they will signpost you to partner organisations who can.
Your neighbourhood officer will visit you to:
- carry out property inspections and tenancy visits
- deal with breaches of tenancy
- deal with requests for support
- coordinate all tenancy and neighbourhood related enquiries.
Our neighbourhood officers also:
- manage vacant properties and garages in the area
- report repairs to make sure properties are in good condition
- make sure the neighbourhood is well maintained and kept clean and tidy
- work with local councillors and community groups
- liaise with other believe housing departments to assist in the identification and delivery of planned maintenance programmes and environmental improvement schemes.
- carry out estate inspections.
Each neighbourhood officer covers a specific area (listed below) that they know well and regularly visit, making it easy for you to contact them if you have a concern about your tenancy or neighbourhood.
find the neighbourhood officer in your area:
| Bearpark | Tracy Stone |
| Bowburn | Lisa Dowding |
| Brandon | Lesley Gallagher |
| Brasside | Leanne Todd |
| Burnhopefield | Sharon Brown |
| Carrville | Alan Cossey |
| Cassop | Sharon Ward |
| Chester-Le-Street | Leanne Todd |
| Chilton Moor | Alan Cossey |
| Claypath | Dan Bray |
| Coxhoe | Lisa Dowding |
| Crossgate | Sharon Brown |
| Croxdale | Lisa Dowding |
| Elvet | Jamie Longthorne |
| Esh Winning | Tracy Stone |
| Framwellgate Moor/Newton Hall | Leanne Todd |
| Gilesgate | Carly Bell |
| Gilesgate Moor | Jamie Longthorne |
| Kelloe | Sharon Ward |
| Langley Moor | Sharon Brown |
| Littletown | Alan Cossey |
| Ludworth | Alan Cossey |
| Meadowfield | Sharon Brown |
| Nevilles Cross | Sharon Brown |
| New Brancepeth | Tracy Stone |
| Newbottle | Alan Cossey |
| Park Hill | Lisa Dowding |
| Pittington | Alan Cossey |
| Pity Me | Leanne Todd |
| Quarrington Hill | Sharon Ward |
| Sacriston | Sharon Brown |
| Shadforth | Alan Cossey |
| Sherburn Village | Sharon Ward |
| Sherburn Hill | Alan Cossey |
| Sherburn Road | Carly Bell |
| Urpeth Grange | Leanne Todd |
| Ushaw Moor | Dan Bray |
| West Rainton | Alan Cossey |
| Consett | Sharon Brown |
| Witton Gilbert | Sharon Brown |
| Auckland Park | Victoria Gray |
| Bankfoot Grove | Victoria Gray |
| Bishop Auckland Town Centre | Victoria Gray |
| Chilton (Ferryhill) | Natasha Meite-Mekatoa |
| Coundon | Natasha Meite-Mekatoa |
| Coundon Grange/Eldon Lane | Natasha Meite-Mekatoa |
| Crook Town Centre | Victoria Gray |
| Escomb | Victoria Gray |
| Fir Tree | Portia Maddison |
| Frosterley | Portia Maddison |
| Henknowle | Natasha Meite-Mekatoa |
| Howden Le Wear | Jill Forbes |
| Hunwick | Liz Graham |
| Leeholme | Natasha Meite-Mekatoa |
| Low Mown Meadows | Victoria Gray |
| Middlestone Moor | Natasha Meite-Mekatoa |
| Newton Aycliffe | Natasha Meite-Mekatoa |
| Oakenshaw | Victoria Gray |
| Rookhope | Portia Maddison |
| South Church | Jill Forbes |
| South End Villas | Victoria Gray |
| St Helens | Jill Forbes |
| St Johns Chapel | Portia Maddison |
| Stanhope | Portia Maddison |
| Stanley Way | Victoria Gray |
| Sunnybrow | Liz Graham |
| Tow Law | Victoria Gray |
| Watergate Estate | Portia Maddison |
| West Auckland | Jill Forbes |
| Willington | Liz Graham |
| Witton Le Wear | Victoria Gray |
| Wolsingham | Portia Maddison |
| Woodhouse Close | Ashleigh Nicholson |
| Acre Rigg Peterlee | Tracy Primrose |
| Blackhall | Neil Johnson |
| Byron Lodge Seaham | Andy Gilhooley |
| Castle Eden | Neil Johnson |
| Chapel Hill | Kim Corfield and Bev Goodwin |
| Dalton Le Dale | Shaun Rooney |
| Dawdon | Andy Gilhooley |
| Denehouse Peterlee | Neil Johnson |
| Denehouse Seaham | Andy Gilhooley |
| Deneside Seaham | Joanne Freeman |
| Easington | Georgia Fulcher |
| Eastlea Seaham | Joanne Freeman |
| Eden Hill Peterlee | Bev Goodwin and Kim Corfield |
| Harbour | Andy Gilhooley |
| Haswell Plough | Angeline Athey |
| Haswell Village | Angeline Athey |
| Hawthorn | Georgia Fulcher |
| Hesleden | Neil Johnson |
| Hetton Le Hole | Georgia Fulcher |
| Horden | Angeline Athey |
| Howletch Peterlee | Beth Heslington |
| Hutton Henry | Neil Johnson |
| Milldale Seaham | Shaun Rooney |
| Murton | Adele Dixon |
| Northlea Seaham | Andy Gilhooley |
| Parkside | Shaun Rooney |
| Passfield Peterlee | Beau Mason |
| Princess Road | Andy Gilhooley |
| Seaton | Andy Gilhooley |
| Shotton | John Dickinson |
| South Hetton | Georgia Fulcher |
| Station Town | Tracy Primrose |
| Sunny Blunts Peterlee | Beau Mason |
| Thornley | Neil Johnson |
| Trimdon Station | Neil Johnson |
| Westlea Seaham | Shaun Rooney |
| Wheatley Hill | John Dickinson |
| Wingate | Beth Heslington |
| Hartlepool | Tracy Primrose |
| Ryhope, Sunderland | Shaun Rooney |
| Roseworth, Stockton | Tracy Primrose |
| Sunderland Chapelgarth | Shaun Rooney |
| Thorpe Thewles, Stockton | Tracy Primrose |
| Kirklevington, Yarm | Tracy Primrose |
| Redmarshall, Stockton | Tracy Primrose |
| Eaglescliffe, Stockton | Tracy Primrose |
| Darlington | Jill Forbes |