Storm Éowyn is well underway and bringing strong winds to the region.
Durham Police are reporting a high volume of calls for fallen trees, power lines and phone lines. These calls should not be made to 999 or 101, unless there is an emergency such as a road traffic collision.
Who to contact
To report a fallen tree in County Durham please call 03000 26 0000.
If you lose power visit www.northernpowergrid.com – a map showing updated information on current power cuts is available at https://www.northernpowergrid.com/power-cuts
If someone is without power and is vulnerable, call 105. Additional contact numbers are available for residents with a hearing or speech impairment. Full details are available at https://www.northernpowergrid.com/contact
For information on any service disruption and road closures, please visit https://www.durham.gov.uk/article/18141/Disruption-to-services-due-to-weather-24-January-2025 in County Durham.
From Tuesday 27 January 2026, Ofgem (the energy regulator) will become the official regulator for all heat networks.
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If you live in a believe housing home and haven’t been working for a while, now could be a good time to look at the support available.
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believe housing and Karbon Homes have worked together to unlock government funding, paving the way for 115 new social and affordable homes in the northeast of England.
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Managing household costs can be challenging, especially during the colder months. If you’re worried about heating bills or need help with your finances, there are several types of support available.
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