Data protection complaints
If your complaint relates to how we have collected, used, shared, stored, or otherwise handled your personal information, please use one of the following methods to make a data protection complaint:
- You can complete a data protection complaints form
- email dataprotection@believehousing.co.uk
- Call 0300 1311 999
- Write to us believe housing (FAO the Data Protection Officer), Coast House, Spectrum 4, Spectrum Business Park, Seaham SR7 7TT.
Your complaint will be reviewed and investigated by the Data Protection Team, in accordance with applicable data protection legislation.
We have 30 days to acknowledge your complaint and must respond to you without undue delay. We aim to respond within 15 days of acknowledging your complaint, but this will depend on circumstances.