help and support for tenants

believe housing is committed to providing services to help you maintain your tenancy. From paying rent and budgeting, to energy efficiency and getting on with neighbours.


utility bill advice

Should you need support with your home’s utility bills, then there are a number of resources that can help.

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calculator bills and lightbulb

benefits advice

Depending on your circumstances, you may have access to a number of forms of welfare support.

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piggy bank

savings and discount schemes

Our Money Matters team can offer money advice on anything money related, including how you can save some through different savings and discount schemes.

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NE First credit union app

nefirst credit union

If you live or work in County Durham, you can join NEFirst Credit Union, which will give you access to:

An easy and flexible way to save and a competitive dividend.
Low-cost fixed-rate loans.
Free life insurance on savings and loans (subject to terms and conditions).
Security for your money, as credit unions are regulated by the Financial Services Authority and part of the Financial Services Compensation Scheme.

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