help and support for tenants
believe housing is committed to providing services to help you maintain your tenancy. From paying rent and budgeting, to energy efficiency and getting on with neighbours.
aids and adaptations
We provide a service that supports our customers to live independently in their home.
estate issues
We work with Durham County Council to tackle environmental problems in our communities.
estate issues
money advice
We offer free, confidential and impartial advice to help your money go further.
money advice
furniture support
believe housing works with a number of reputable not-for-profit suppliers that stock new and refurbi
furniture support
utility bill advice
Should you need support with your home’s utility bills, then there are a number of resources that can help.
find out morebenefits advice
Depending on your circumstances, you may have access to a number of forms of welfare support.
find out moresavings and discount schemes
Our Money Matters team can offer money advice on anything money related, including how you can save some through different savings and discount schemes.
find out moreenergy saving tips
believe housing offers tips to save electricity and energy for customers who may be impacted by the increase of household energy bills.
find out moreIn Your Home
When you rent a home with us, you can be assured that you will have access to a range of support services to set up and sustain your tenancy.
Your Tenancy
As your landlord, we are committed to providing services to help you maintain your tenancy.
Payments
Quick and easy ways to pay your believe housing rent or find help and support if you're struggling to make a payment.