Development and Performance Coordinator

We’re on the lookout for a Development and Performance Coordinator to join the believe housing team on a fixed term basis until March 2026.

This is an exciting opportunity if you want to make a real difference. We believe in life without barriers. If you aren’t sure you meet 100% of the criteria but think you would be great in this role, don’t let that stop you; we would love to hear from you. We’re interested in your skills, knowledge and experience, as well as your personal values. We’re committed to supporting everyone here at believe housing and being an inclusive organisation.

Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.

We’re a family-friendly, flexible employer, and we encourage everyone to ‘work the believe way’. For us, this means keeping things simple, doing more of what matters, and removing tasks and processes that don’t add value.

Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).

Our offices are based in Seaham and Bishop Auckland and although we work flexibly, it is envisaged that this role will require both an offsite and onsite presence as per business need when required.

about the role

The Development and Performance Coordinator will support the Development and Performance Specialist in the on-going improvement and development of the Housing Management System, other associated IT systems and the processes followed within the service.

Providing support to ensure the efficient and accurate operation of the Housing Management System and other software used including the implementation of new modules, updates and developments to enhance its operation, functionality and the production of information and performance reports.

The successful candidate will:

• have a passion for understanding and interpreting data with an analytical mindset with the ability to translate data into actionable insights for the business

• assist the Development and Performance Specialist to implement and review enhancements to the housing management system

• support the Development and Performance Specialist in the development and delivery of initiatives that support the delivery of the Organisation’s vision for digital service delivery and agile working

• work with teams across the organisation to ensure the smooth and effective operation of the housing management system

• work with other service areas to improve production of performance information and reports from the Housing management system and other performance reporting systems

• ensure strong and effective working relationships with other teams both within the organisation and external partners to develop and deliver improvements to the housing management system and associated and linked IT applications

• assist in the development of processes to improve service delivery.

For more information, please read the full job description

what’s on offer?

Our people are our greatest asset which is why we value you, encourage you, look after you, and empower you.

As well as a competitive salary of £30,204 – £31,518 per annum pro-rata, some of our top benefits and rewards include:

From our annual leave entitlement (up to 33 days pro-rata, plus four volunteering days per year) and competitive pension scheme, to our flexible ‘working the believe way’ patterns that put your wellbeing front and centre, there’s really a lot on offer.

Our culture is second to none. We put our customers at the heart of everything we do, and developing our colleagues to support them is key to our success. So we’re committed to your growth, encouraging you to progress and enhance your skills in a rewarding career.

apply now

If you believe that you demonstrate our values and can bring something special to this role, then apply now. We’re looking forward to hearing from you.

Here at believe housing we are a disability confident employer, if you require any adjustments or support throughout our recruitment process, please do not hesitate to get in touch.

If you wish to find out more about this opportunity contact Tracey Aberdeen Development and Performance Specialist at tracey.aberdeenl@believehousing.co.uk

• Closing date for applications is 23.59pm Wednesday, 16 July 2025.

• All applicants must go through our website.

• Interview date to be confirmed.