The believe housing Customer Voices group met in person on Tuesday, 17 June. Â
This was the panel’s first full meeting since the Board’s decision to focus on scrutiny work, following customer consultation.
New terms of reference were agreed to align with this focus, which involves in-depth reviews of believe housing’s services and policies to help shape and enhance performance.
Members have been examining believe housing’s approach to managing antisocial behaviour. This work is nearing completion, and a report will be presented to the Board. The next topic will focus on how believe housing keeps customers informed about things that matter to them.
The following reports and updates were received:
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People who are out of work and looking for support to get back into employment are being invited to free drop-in sessions hosted by believe housing.Â
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A community garden in County Durham has helped spring children’s imaginations into life, thanks to funding from believe housing.
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Children from County Durham have been debating the issues that matter most to them, and now they are leading the charge to make a difference in their neighbourhoods.Â
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Demolition work is underway at a County Durham housing site, marking a significant step by believe housing to address outdated homes and prepare the area for future redevelopment.Â
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