Durham County Council Consulation of Tax Reductions
Durham County Council is proposing a new income-banded Council Tax Reduction (CTR) scheme for working-age residents, starting April 2026.
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Tenants told us that rent non-collection weeks, sometimes called ‘rent-free’ weeks, were confusing and made it difficult to understand their rent accounts.
In April 2023 believe housing removed rent free weeks.
You still pay the same amount yearly as before but less per month because payments are now calculated across 52 weeks.
In addition to making budgeting easier, it also provides a simpler experience for setting up Direct Debits and Universal Credit payments.
If you’re on Universal Credit and reported your rent increase to the Department of Work and Pensions (DWP) in April 2023, please ensure you notified them about the end of rent-free weeks.
Don’t worry alone … We can help you to make things better
believe housing can help you tackle any problems with money, benefits, employment or bills.
We have a range of experts who can provide you with tailored support with:
Contact believe housing
If you have any queries or require additional support, contact believe housing on 0300 1311 999, hello@believehousing.co.uk or using our customer portal at www.believehousing.co.uk
Further money-related resources
Durham County Council is proposing a new income-banded Council Tax Reduction (CTR) scheme for working-age residents, starting April 2026.
Read in full
With the temperatures set to sore again this week, here's some of our practical tips to help keep you (and your home) stay cool and comfortable.
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We are aware that some customers have been approached at home by people offering help with disrepair claims.
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A grassroots football club in County Durham is celebrating an upgrade to its facilities, thanks to support from believe housing and its suppliers.
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