gas safety week 2026: why your free annual gas check is so important

believe housing is supporting Gas Safety Week 2026 by reminding customers why annual gas safety inspections are so important.

Having a gas safety inspection carried out helps reduce risks in customers’ homes and neighbouring properties. It also allows believe housing to check that gas appliances are operating safely and efficiently, which may help reduce energy bills.

This free service is provided by believe housing and is a legal requirement.

As a social housing provider, believe housing asks customers to allow access at the first appointment wherever possible.

During the visit, the engineer will need access to the gas meter, gas boiler, any gas appliances, and any room containing an alarm.

If a customer cannot make an appointment or misses their gas safety inspection, they should contact believe housing as soon as possible to rearrange it.

A card will be put through the door with details of how to rebook, or customers can contact the believe housing customer hub on 0300 131 1999.

If someone suspects a gas leak or carbon monoxide leak, they should contact Northern Gas Networks immediately on 0800 111 999 or call the believe housing customer hub on 0300 131 1999.

Keeping gas safety appointments helps protect customers, their households, and neighbouring properties, while providing reassurance that essential safety checks have been completed by a qualified engineer.

• We are committed to delivering a high-quality, modern, and effective repairs service and to providing homes that are comfortable, maintained, and safe for people to live in. Find more details, including how to report a repair, here.