new heat network regulations
From Tuesday 27 January 2026, Ofgem (the energy regulator) will become the official regulator for all heat networks.
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Simple Ways to Save on Your Energy Bills
We know that managing money can be stressful, especially when energy bills keep rising. That’s why we’re supporting Talk Money Week, a national campaign to get people talking about money and feeling more confident about managing it.
This year, we’re focusing on energy savings because small changes can make a big difference.
Why Talk About Energy?
Energy bills are one of the biggest household expenses, and many of our customers are feeling the pinch. But the good news is, there are simple, low-cost ways to cut your energy use and keep more money in your pocket.
Here are some practical tips to help you get started:
Need Help?
If you’re struggling with bills or want personalised advice, our Money Matters team is here to help. We offer free, confidential support to help you manage your money and access any benefits or grants you may be entitled to.
Contact us today to speak to a member of the team today on 0300 1311 999.
From Tuesday 27 January 2026, Ofgem (the energy regulator) will become the official regulator for all heat networks.
Read in full
If you live in a believe housing home and haven’t been working for a while, now could be a good time to look at the support available.
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believe housing and Karbon Homes have worked together to unlock government funding, paving the way for 115 new social and affordable homes in the northeast of England.
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Managing household costs can be challenging, especially during the colder months. If you’re worried about heating bills or need help with your finances, there are several types of support available.
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