repairs policy updated to focus on customers’ needs
Based on customer feedback, we have updated our repairs policy to better reflect what matters most to customers.
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Simple Ways to Save on Your Energy BillsÂ
We know that managing money can be stressful, especially when energy bills keep rising. That’s why we’re supporting Talk Money Week, a national campaign to get people talking about money and feeling more confident about managing it.Â
This year, we’re focusing on energy savings because small changes can make a big difference.Â
Why Talk About Energy?Â
Energy bills are one of the biggest household expenses, and many of our customers are feeling the pinch. But the good news is, there are simple, low-cost ways to cut your energy use and keep more money in your pocket.Â
Here are some practical tips to help you get started:Â
Need Help?Â
If you’re struggling with bills or want personalised advice, our Money Matters team is here to help. We offer free, confidential support to help you manage your money and access any benefits or grants you may be entitled to.Â
Contact us today to speak to a member of the team today on 0300 1311 999.
Based on customer feedback, we have updated our repairs policy to better reflect what matters most to customers.
Read in full
Housing association colleagues came together for a hands-on volunteering session that will help people in need this Christmas.
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Young people team up with drama group to bring Christmas magic to communities, with support from believe housing.
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A new campaign has been launched to raise funds to provide sporting opportunities for children across the region.
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