If you have a repair appointment booked with us, you’ll soon start to receive text messages to update you about your appointment.
This will include a text when an operative is due to carry out repair works at your property and a link to track them on their way to your home.
Our text messages will always come from “Believe” and remember we will never ask for you to give us any personal information.
If in doubt, just give us a call on 0300 1311 999.
Customers told us they want to be more involved in shaping how we improve homes and deliver services. In response, we’ve held workshops, focus groups, and surveys to gather your views.
Read in full
believe housing has submitted a planning application for 22 new affordable homes on the outskirts of Durham.
Read in full
believe housing has awarded a £500 community grant towards the Durham Dash, an athletics festival for primary school children.
Read in full
A County Durham brass band is decked out in new uniforms, thanks to funding from housing association believe housing.
Read in full
