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Repairs update: 

If you have a repair appointment booked with us, you’ll soon start to receive text messages to update you about your appointment.

This will include a text when an operative is due to carry out repair works at your property and a link to track them on their way to your home. 

Our text messages will always come from “Believe” and remember we will never ask for you to give us any personal information.

If in doubt, just give us a call on 0300 1311 999. 

News | April 2025

plans for 22 new affordable homes in Durham

believe housing hopes to build 22 new affordable homes on the outskirts of Durham, redeveloping the site of outdated houses that are set to be demolished.  

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older man standing next to military medals.
News | April 2025

veteran overcomes homelessness with new believe housing home

An army veteran who faced homelessness when his house was repossessed says he was “barely managing” his situation until he secured a new home with believe housing. 

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North East Mayor Kim McGuinness walking in housing estate with believe housing staff
News | April 2025

Kim McGuinness praises believe housing’s energy upgrades and vows to expand retrofit in region

North East Mayor Kim McGuinness has praised believe housing for its ongoing programme of home energy upgrades.

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News | April 2025

clubhouse revamped thanks to believe housing and decorating contractor

A County Durham football club’s venue has been enhanced for fans and the wider community after its clubhouse was revamped.

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