our customer app
believe housing at your fingertips
We know that making it as easy as possible to contact us is of real importance to our customers.
And in a digital world, why wouldn’t we offer you this service from your mobile device?
Our customer app will make managing your tenancy a lot simpler.
From the tap of a button you will be able to:
- request a repair
- pay your rent
- check your balance
- request a statement
- let us know about any estate issues
- get in touch
- and much more!
Any customer who is the primary or joint tenant for a current tenancy will be able to see their details on the app. If you need help with our customer app, please get in touch through our online form.
How can I download the customer app?
Smartphone users should visit the App Store or Google Play depending on their device and search for believe housing.
To log in you will need your tenancy number, your date of birth, a valid email address and contact telephone number.
helping you to get started
We’ve created a range of handy how-to guides to help you get started using our customer app. These simple guides can help you manage your tenancy, report a repair and access support. Just select one of the guides below to find out more.
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logging in
Creating an account and logging into our customer app is a pretty straight forward process. Choose learn more to find out how.
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booking repairs
You can now report and book repairs through our customer app. Choose learn more to find out how.
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money and benefits advice
You can now access our debt and financial advice services through our customer app. Choose learn more to find out how.
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job and training support
Accessing our job support and training services through our customer app is easy. Choose learn more to find out how.
