payments
We have a number of quick and easy ways to pay your rent, and find help and support if you're struggling to make a payment.
It’s important to pay your rent on time, or you could be at risk of breaching your tenancy agreement.
There are a number of ways to pay your rent:
You can set up a Direct Debit to pay your believe housing rent. Just call 0300 1311 999 – you’ll need to have your tenancy reference number and your bank account details to hand.
Alternatively, you can download and complete the Direct Debit mandate and return it to the address on the form.
Our customer portal makes managing your tenancy a lot simpler. It’s free, easy to use, and allows you to access a wide range of services.
With our customer portal you can:
- Make your housing rent payment online.
- Request a statement.
- Request a visit from your neighbourhood officer.
- Get involved in your community.
- Report estate issues.
- Update and amend your contact details.
- Get in touch.
You can send your housing rent payment online here.
Remember, you’ll need your tenancy reference number to pay your rent. This number is unique to you. If you don’t know your tenancy reference number, please call 0300 1311 999.
Contact us on 0300 456 0476. You’ll need the following information available: your debit or credit card, your rent payment card, your tenancy number, and a pen and paper to note your receipt reference.
You can use your rent payment card at all Post Offices or PayPoint outlets.
Account name: Believe Housing Rent
Sort code: 30-80-12
Account number: 15547760