planned improvements | believe housing

Tuesday, 27 July

coronavirus update

The latest changes in coronavirus restrictions have created new challenges for our repairs service, with more than 10% of our frontline staff being asked to isolate.

We’ve made some temporary changes to services and from Tuesday, 20 July, we will only be handling essential repairs requests until further notice.

We apologise for any inconvenience this may cause.

These changes will be reviewed weekly and a full repairs service will be resumed as soon as possible.

more info

planned improvements

believe housing has developed the ‘Durham Standard’, which ensures that your home has modern facilities and is warm, weather-tight and comfortable for you to live in. 

Properties will usually have been identified as needing work to bring them up to standard.

The work carried out could consist of any or all of the following depending upon the age and condition of the home:

  • Rewiring
  • New UPVC windows
  • New external doors
  • New kitchen units
  • New bathroom fittings
  • New roof
  • New central heating
  • Energy efficiency measures.


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