Emergency repairs are available outside of day to day operating hours for repairs that pose an immediate risk to people and/ or property.
Emergency repairs are any defects that put the health, safety or security of properties, customers or anyone else at immediate risk.
- total loss of electrical power and lighting
- total loss of water
- total loss of heating
- serious water leak
- dangerous structure
- blocked flue on an open fire
- serious sewerage fault
- insecure external windows and doors.
To report an emergency repair, please call 0300 1311 999.