household contents insurance | believe housing

Tuesday, 27 July

coronavirus update

The latest changes in coronavirus restrictions have created new challenges for our repairs service, with more than 10% of our frontline staff being asked to isolate.

We’ve made some temporary changes to services and from Tuesday, 20 July, we will only be handling essential repairs requests until further notice.

We apologise for any inconvenience this may cause.

These changes will be reviewed weekly and a full repairs service will be resumed as soon as possible.

more info

household contents insurance

Some tenants incorrectly assume that their furniture, personal belongings and decorations are automatically insured against theft, fire damage and burst pipes.

While believe housing manages and maintains properties, tenants are responsible for insuring the contents of their home.

We advise all our tenants take out take out their own home contents insurance, and you may like to consider the scheme we have negotiated with RSA Insurance Group.

You can find more information about the scheme here and what can be insured here

Alternatively you can contact RSA Insurance Group by writing to: RSA, Ryan Direct Group, Quay Point, Lakeside Boulevard, Doncaster, DN4 5PL or email datamanagement@ryandirectgroup.co.uk . 

To make a claim, you will need to contact the insurance administrators, Ryan Direct Group directly and not us at believe housing. You can do this by calling 0345 6718171.

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