financial wellbeing outcomes and satisfaction survey | believe housing

Wednesday, 24 February

coronavirus update

After the announcement of the national roadmap on gradually easing coronavirus restrictions, we are currently looking at the detail of the plan and working out when it will be appropriate to reintroduce services such as non-essential repairs. We’ll provide a detailed update as soon as possible.

financial wellbeing outcomes and satisfaction survey


tenancy reference

service provider(s) that helped you (please tick all that apply):

believe housingChristians Against PovertyCitizens AdviceEast Durham PartnershipNE First Credit UnionStepChangeOther (please indicate)

other service provider (if applicable)

please answer the following questions regarding the service you received from believe housing’s Money Matters Team.

overall how satisfied are you with the services you received?

Very satisfiedSatisfiedNeitherDissatisfiedVery dissatisfied

on a scale of 0 to 10, how easy were the team to work with?

(0 = lowest / 10 = highest)


on a scale of 0 to 10, how likely are you to recommend this service to others?

(0 = lowest / 10 = highest)


please tell us about the difference the service has made to you

please tell us about any actions or changes you have made as a result of the service

  • name

  • date (dd/mm/yyyy)

Authorised and regulated by the Financial Conduct Authority. Registered no. 837101

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